Green Survival! Incheon Airport, Transforming Into A Low Carbon and Eco-Friendly Airport

We are now living in a time of green survival when environmental protection is not an option, but a must. Environment can no longer be neglected, even in business management. From big issues such as climate crisis to smaller ones such as particulates, various environmental problems are demanding for greater corporate social responsibility.

Incheon Airport is also striving for sustainable management by establishing a vision for eco-friendly management and converting into an energy-independent airport. In this post, we’ll tell you about the blueprints of Incheon Airport for realizing corporate social responsibility and what we have been working on!

Incheon Airport’s vision for eco-friendly management and 4 major initiatives

A crystal-clear vision can function as a strong motivation of behavior. While continuing our innovations on converging the Industry 4.0 and fostering the services as an international airport, Incheon Airport is placing great importance in its vision as a global-leading, low-carbon and eco-friendly airport.

Incheon Airport’s 4 major initiatives that support its vision are specific missions made to accomplish the UN Sustainable Development Goals (SDGs). They include 1) Advancement of eco-friendly management, 2) Improvement of energy efficiency, 3) Increased low-carbon operations, and 4) Reinforced management of environmental resources.

  • While the “advancement of eco-friendly management” focuses on improving the energy management system and the management structure,
  • “Improvement of energy efficiency” looks for specific ways to strengthen energy efficiency and implementing new energies.
  • For “increased low-carbon operations,” innovative measures such as an expanded eco-friendly traffic system or carbon offset programs will be implemented,
  • As well as focusing on strengthening the management of environmental resources that monitor and manage the above.

Incheon Airport is also engaging in activities that share environmental values with the world. Incheon Airport regularly publishes its environmental reports and participates in activities to keep the environment clean!

Incheon Airport’s 4 major initiatives

1) Advancement of eco-friendly management

Let’s find out what Incheon Airport is doing to become an eco-friendly airport! Incheon Airport is in pursuit of being a “Green, Eco, Smart Airport,” and decorated spaces according to these themes.

To be a green airport, Incheon Airport created eco-friendly and ecological foundation and experiential spaces, as well as a green space in the east and west sides of Terminal 2. To be an eco airport, Incheon Airport installed solar energy generators on the rooftop of the terminal to shed natural lights inside the airport. Finally, to be a smart airport, Incheon Airport applied the latest information and communications technology (ICT) and installed a greenhouse inventory that can effectively reduce carbon emissions.

Like this, Incheon Airport has been focusing on projects to improve the airport environment through activities for reducing particulates, noises, and carbon emissions. This is how Incheon Airport is now able to provide smart services with eco-friendly and the latest ICT technologies applied from the airport entrance!

2) Improvement of energy efficiency

In Incheon Airport, there’s a department in charge of the measurement of environmental quality within the airport by monitoring the atmosphere, aircraft noise, water quality, and indoor air quality for 24 hours a day.

Real-time Environmental Monitoring Facilities

Incheon Airport operates a remote monitoring system to watch the outlets of water treatment facilities and prevent the leak of pollutants by inspecting the main waterways of the airport.

At the same time, Incheon Airport increased the recycling rate of waste up to 69 percent from 2019 and strive for the reuse of waste, sanitary sewage, and water resources through systematic management of the resource recovery facility, resource sorting facility, and graywater facility.

3) Reinforced management of environmental resources

Let’s not forget about energy management. Incheon Airport uses a building energy management system that shares data of energy use in real time to analyze the pattern of energy use within the airport and reduce it by finding out from which areas the airport is unnecessarily wasting energy.

Terminal 1 - Building Energy Management System

Another important point related to energy management is Incheon Airport’s effort to strengthening an energy-independent foundation. Incheon Airport is actively working on a paradigm shift for new and renewable energy needed for airport operations through expanding and applying new and renewable energy of the phase 4 construction of Incheon Airport and increasing solar energy generators.

There are detailed tasks that are conducted along for saving energy and improving energy efficiency. Incheon Airport is continuously setting a goal for reducing energy use and discovering areas for reduction in each department. Incheon Airport has also replaced facilities with high energy-efficiency equipment, practices energy saving, uses new and renewable energy, and promotes energy saving to companies stationed in the airport. Thanks to these endeavors, Incheon Airport achieved great results like the following!

2019 Performance of Energy-saving Activities

4) Increased low-carbon operations

To expand low-carbon operations, Incheon Airport proposed the operation of the airport collaborative decision-making (A-CDM), establishment of eco-friendly traffic system, and minimization of carbon footprints with the objective to reduce the emission of greenhouse gases from aircrafts.

Firstly, A-CDM is a single system that exchanges the time information of flight movements to predict flight operation times and manage target times. This system allows enhanced airport capacity, control the take-off times, and reduce waiting hours. This cutting-edge system optimized the management of resources, such as fuel, equipment, and human resources, reducing the amount of fuel used on the ground as well as carbon emissions.

In addition, like you can see from the image above, Incheon Airport established an eco-friendly traffic infrastructure and charging stations for electric cars with the aim to reduce carbon emissions from means of transportation. Incheon Airport will be implementing low emission cars, such as electric cars, hybrid cars, and compressed natural gas buses, for some of the airport’s official vehicles.

Carbon Footprint of Incheon International Airport

Finally, Incheon Airport strives to reduce its carbon footprint. Like in the image above, Incheon Airport monitors the greenhouse gas that is discharged directly and indirectly during our airport operations and works on reducing the amount of emissions.

So, we shared Incheon Airport’s vision and initiatives as well as direction for eco-friendly management. Aren’t there more changes going on than it appears? Incheon Airport will continue to create a sustainable airport environment to realize our vision as a “global-leading, low-carbon and eco-friendly airport”! We ask for your continued interest and support. 😊

Tech platform for SMEs! – Incheon Airport Tech Market

Incheon Airport, which has been recognized internationally for its state-of-the-art facilities and high-level technologies, is actively engaging in tech sharing. It shares its technological information with small and medium-sized enterprises (SMEs) to help them develop. Incheon Airport is making not one-off but continued efforts to create a virtuous cycle! It is happening in the tech sharing platform Incheon Airport Tech Market!

This post will introduce this platform, which shares new tech with SMEs in the aviation industry. Let’s take a look at what specific services are provided and technologies are shared!

Let’s start with what Incheon Airport Tech Market is and see how it began.

What is Incheon Airport Tech Market?

SMEs in Korea are the backbone of the economy, which accounts for 99% of the companies and 88% of the hiring. Due to higher entry barriers to the public works market, however, it is true that it’s hard for even SMEs with tech capabilities to survive on their own. In light of this, Incheon Airport built its tech sharing platform Incheon Airport Tech Market to tear down such barriers and provide more opportunities to SMEs.

The open platform Incheon Airport Tech Market establishes infrastructure based on the cloud, big data, and artificial intelligence (AI). Furthermore, it has user-friendly internal/external portal interface. Incheon Airport provides opportunities to SMEs and shares and collaborates new tech with them, so don’t you think it will further improve productivity in the aviation sector? Such collaboration can lead to not only more profits and inclusive growth for SMEs but also greater operational efficiency, better services, and more jobs! Considering the ripple effect of localizing key aviation tech and equipment on the economy, its impact will be huge, won’t it?

What services does Incheon Airport Tech Market provide?

Incheon Airport Tech Market provides 5 services. SMEs propose tech and R&D to Incheon Airport and promote them through portal interface. It is also reliable that the iTRS model and interface are provided to ensure a transparent procedure in proposing new tech.

(1) Tech proposal

Tech proposal means allowing SMEs to freely propose their outstanding tech and R&D related to the airport. Incheon Airport conducts review and evaluation related to the introduction of tech and then applies it to airport operations. Such applied tech is registered in Incheon Airport Tech Market and can be accumulated continuously.

(2) Tech contest

Incheon Airport holds on its portal contests for tech and R&D deemed necessary. Such contests allow SMEs with applicable tech to directly participate and apply it to airport operations. Currently, contests are held in various areas such as R&D in baggage smart disease prevention system, localization for baggage trays, and development for smart safety management system. As smarter automation is required along with advances in tech, it will be worth expecting more from Incheon Airport!

(3) Tech promotion

In addition, SMEs also request Incheon Airport to promote their tech. As any SME can make such requests in Incheon Airport Tech Market, many SMEs are participating.

(4) SME F.A.S.T

What is important might be support for continuous R&D. Incheon Airport is providing support through SME FAST so that SMEs can be self-reliant. SME FAST refers to a program that provides support for SMEs’ biggest obstacles: finance, application, supporting a market, and training.

It covers loans, jobs, overseas export programs, and productivity training. These active efforts will certainly lead to a higher level of tech development in aviation, right?

(5) Aviation tech trends

Data analytics is being conducted actively in key aviation tech. Incheon Airport Tech Market analyzes keywords in the aviation industry, shares cluster analytics data, and provides information about aviation tech trends. SMEs can see evolving tech in aviation through this platform and get the chance to participate in tech contests and promotions!

What technologies you can see in Incheon Airport Tech Market?

Let’s take a look at what technologies are promoted and used with Incheon Airport’s certification.

SMEs promote their key technologies in Incheon Airport Tech Market, such as CCTV solutions and AI illegal parking detection systems. As seen from the photos, various technologies are shared across different areas. Many companies using Incheon Airport Tech Market can check out each other’s tech and apply them to aviation!

Furthermore, Incheon Airport Tech Market showcases various new tech certified by Incheon Airport. It’s very easy and accessible for not only SMEs but also other various stakeholders to see new tech via this platform. They can check out all the certified tech and come up with better ideas.

We have looked at Incheon Airport Tech Market, which helps SMEs to develop their tech. Isn’t the future of the aviation sector getting brighter thanks to Incheon Airport Tech Market, which reduces market entry barriers for SME and helps them to share tech efficiently?

Incheon Airport’s Air Travel Industry Support Measures

Many related industries have been hit hard by the rapid decline in demand for air travel due to COVID-19. While international flights are gradually re-opening before the vacation season, it will take more time for passenger demand to fully recover.

Incheon Airport is stepping up for the air travel industry that is facing an unprecedented crisis. Currently, Incheon Airport is showcasing various shared growth models for overcoming the crisis together. Let’s take a look at Incheon Airport’s efforts to re-open the roads in the sky that have been closed due to COVID-19!

KRW 50 Billion Worth of Incentives for Airlines!

Catching the public’s attention, Incheon Airport promised to provide KRW 50 billion worth of passenger incentives to quickly restore demand for air travel, which has declined due to the spread of COVID-19, and recover the airport ecosystem. This new incentive program will be offered separately from the government’s support measures for the air travel industry.

The airport extends landing fee discounts for new airlines and flights for up to two years and up to 100% discount on landing fees for late night flights in an effort to encourage use of the nighttime. In addition, the airport is planning to introduce a new passenger incentive program that provides KRW 10,000 per passenger for recovering the number of passengers and discounts 100% of the increase in landing fees for recovering the number of flights.

The airport will also be launching a grand marketing campaign to produce synergistic effects together with airlines. Incheon Airport is planning various marketing activities such as overseas presentations, joint advertisements, and road shows, in addition to promotional events such as airline re-opening events, passenger prize events, and airline or stakeholder invitations, as well as promotional videos to maximize branding effects and quickly restore air travel demand.

A national support policy is in place, funding airport use fees and employment retention subsidies for aircraft handling occupations such as airlines and ground handling crews.

  1. Airport use fees

① Reduce or delay the payment of airport use fees (March to May → March to August)

* Applicable when the number of passengers reaches 60% of the number from the year before

* Airport use fees: Landing fees (if not yet exempted), apron fees (airlines), lighting fees, baggage handling fees, boarding stair fees

② Fueling facility rental fee (announced in a risk management meeting on April 1, 2020)

Delay payment for 6 months → 50% reduction (KRW 9.4 billion, March to August)

③ On-premise business fees (2% of sales)

Delay payment for 3 months starting in March (no interest, approx. KRW 2.51 billion)

  1. Employment retention subsidies

Designate aircraft handling occupations and duty-free store staff as special employment support occupations


Promise of Stable Employment…Joining Hands with Three Duty-free Stores

Back in June, Incheon Airport signed the Memorandum of Understanding (MOU) to Overcome the COVID-19 Crisis and Promote Mutual Cooperation with three large duty-free store companies (Shinsegae, Shilla, and Lotte) in order to overcome the crisis in the airport industry ecosystem caused by COVID-19.

The MOU includes:

△ Implementing support measures announced by the government (June 1) for airport commercial store rent;

△ Stabilizing employment of duty-free businesses; and

△ Working together to restore demand for air travel between Incheon International Airport Corporation and duty-free stores.

Based on the MOU, duty-free companies will also make efforts to retain employees and participate in overcoming the crisis caused by COVID-19. In addition, beginning with the MOU with the three duty-free store companies, Incheon International Airport Corporation promised that it will take the lead in promoting the airport industry ecosystem by signing another MOU with 48 commercial businesses in Incheon Airport such as other duty-free stores and restaurants.

Expand “Rent Reduction” to Commercial Industries in the Airport

Following the MOU with the duty-free stores, Incheon Airport also concluded another Memorandum of Understanding (MOU) to Overcome the COVID-19 Crisis and Promote Mutual Cooperation with 11 major food service businesses, as promised.

This MOU includes a plan to cooperate for shared growth with commercial stores in Incheon Airport. The rent reduction percentage has expanded from 50% to 75% for small- and medium-sized enterprises and business owners and from 20% to 50% for medium- and large-sized enterprises. Incheon Airport has prepared a stepping stone to support stores in need, help them retain their employees, and overcome COVID-19 together as one.

“Nurturing Airport Talent” for the Post-COVID-19 Era

As many already know, there are trends being brought on by COVID-19? One is the coming of a safe, untact era as represented by artificial intelligence (AI), big data, and VR in the 4th Industrial Revolution. In line with this trend, Incheon Airport will actively invest in nurturing talented individuals for the future based on the 4th Industrial Revolution.

Based on the Ministry of Land, Infrastructure and Transport’s 3rd Aviation Policy Master Plan and Incheon International Airport Corporation’s Vision for 2030, Incheon Airport established the Leading Airport Industry Future Expert Nurturing Plan. Starting in the second half of this year, the airport will provide job training in fields such as AI, big data, future air travel, and culture and art. During this process, it will collaborate with the country’s finest educational institutions such as KAIST and other aviation-specialized universities. We hope that Incheon Airport creates a virtuous cycle through which investing in technology and people will lead to overcoming COVID-19.

Today, we have looked at Incheon Airport’s support measures for the air travel industry to overcome COVID-19. Incheon Airport is the gateway to Korea and also the frontline for disease control and prevention. Incheon Airport will make various efforts to protect the air travel industry while furthering its reputation as a clean airport to stop the spread of COVID-19!

A Steppingstone to Business Growth! ‘Grow together with Incheon Airport’

Incheon Airport operates various kinds of social contribution activities to create a society where we are all well-off together.

Among them, the ‘Grow together with Incheon Airport’ Campaign which aims to promote *social economic organizations with the returned rent income achieved from the arrivals duty-free shops, is a campaign that supports the growth of organizations that contribute to resolving social problems and also helps achieve sustainable management growth.

It is an organization that proceeds economic activities based on mutual cooperation with social enterprises, cooperatives, non-profit organizations, to create mutual benefits and enhance social values.

In May 2019, Incheon Airport was able to raise a supporting fund for growth through campaigns. In January of this year, Incheon Airport has selected 25 remarkable social economic organizations that create social values and has held an opening ceremony.

Social economic organizations participating in the ‘Grow together with Incheon Airport’ have been selected for two sectors: ‘Overseas market entrance assistance,’ and ‘Financial assistance to remarkable companies.’ Let’s find out which companies will go together with Incheon Airport!

Supporting Success Overseas! ‘Overseas Market Entrance Assistance’

First of all, overseas market entrance assistance has been arranged in order to promote exports of social economic organizations to strengthen global competitiveness, which will lead to the extension of social values.

For the overseas market entrance assistance, a contest was held for social economic organizations that have been incorporated for more than 3 years and anticipate overseas expansion or are already expanding abroad. 12 companies were selected in this sector, composed of companies selling bags and accessories, character figures, eco-friendly uniforms, safety helmets for disasters, women’s hygiene products, and so on.

Incheon Airport will be very supportive to companies that expand their business to overseas markets, and business development expenditures will be provided for a total of 10 months to promote their entrance to overseas markets.

This is not only limited to financial assistance, but it also includes overall business consulting and basic training upon exports will be provided. There will be a one-stop support upon building networks with export professionals, field investigation support, and online and offline market entrance assistance, so participating companies can be well prepared!

‘Financial Assistance to Remarkable Companies’ to Scale-up

The financial assistance to remarkable companies is designed to help social economic organizations with remarkable growth engines during their growth phase.

Likewise, the selection of financial assistance to remarkable companies was based on the social economic organizations that have been incorporated for more than 3 years (closing date basis). And 13 finalists have been selected as part of the financial assistance to remarkable companies, including companies of traveling service, art and cultural performances, improvement of residential environment business, recycling consulting, and so on.

Companies selected in this sector will be provided with financial assistance and furthermore will be given a growth assistance for strengthening business capabilities.

This is not only limited to business loans, but it also provides 1:1 business consulting, workshops for performance management, and networking with investment institutions. Especially for companies that have faithfully completed the repayment before overpassing the accumulated overdue date of 30 days, 10% incentives will be provided, so participating companies will be able to have a reliable accompany.

If we take a look at the selected companies of the ‘Grow Together with Incheon Airport’ business, their location varies from Seoul to Gyeongsangnam-do, Jeollabuk-do, and so on. Incheon Airport prioritized regional arrangements in order to allow the growth of social economic organizations to promote the regional economy and enhance job creation. A very meaningful purpose, isn’t it?

Incheon Airport will select companies in various fields such as traveling, culture, art, manufacture, etc., so that it will be able to develop cooperative projects connected to the airport’s services. We will embrace and lead the accompanied growth of public corporations along with social economic organizations.

Incheon Airport plans to promote up to 200 social economic organizations by 2022, which aims to create a partnership growth ecosystem that may tackle social issues. Please look forward to the accompanied progress of Incheon Airport and various social companies!

“Don’t Know Korean? It’s OK!” Incheon Airport without language barriers.

Ivanov, a Russian who got lost at a vast airport.

Tong Cha-yi, a Thai who wants to go to the hospital in an emergency while in the process of entry.

Budhidator, an Indonesian who missed his flight stopping over at Korea.

Incheon Airport is the first place of visit on a trip to Korea! But what should the three people above do when they need urgent help with their poor Korean and English skills? The first difficulty they encounter is communication.


At Incheon Airport, Korea’s first gateway, special interpreters are waiting for foreign passengers who are suffering from language barriers. It’s a smart service called ‘bbb (before babel brigade),’ which helps you with interpretation. Let’s find out what the bbb is and how it can be used!

Incheon Airport 24-hour interpretation hotline 'bbb'

Since 2009, Incheon Airport has signed an agreement with bbb Korea for bbb movement to make “Incheon Airport without Language Barriers.”


bbb Korea is a non-profit organization registered with the Ministry of Culture, Sports and Tourism that is promoting language and culture businesses. The bbb movement, which has been promoted since 2002, is a network of private knowledge sharing volunteers, and the largest language and cultural volunteer movement in Korea, with 4,500 volunteers supporting interpretation of 20 languages.


Along with financial support and various promotional activities, Incheon Airport is trying to ease language inconveniences and lower cultural barriers for both locals and foreigners by launching the bbb-day campaign during the peak travel season.

How to use ‘bbb Application’ which provides 20 languages

Did you know that bbb service is easy for anyone to use on their smartphone? Especially, if you use the bbb interpretation app at Incheon International Airport, you can get high quality interpretation services of excellent bbb special volunteers through a 24-hour hotline.


The bbb interpretation app provides a three-way interpretation service of client – foreigner – bbb volunteers. The voice over the phone allows clients and foreigners to communicate conveniently through the interpretation of volunteers. Let’s experience the smart interpretation app, BB.

1) Please install the ‘bbb interpretation’ app on your smartphone first! Both Android and iOS users are available. If you’re not a smartphone user, call your bbb representative number [1588-5644 / Overseas +82-2-818-1500] for help.

2) If you are a visitor to Incheon Airport, please click the ‘If you are at Incheon Airport’ tab! Even if you are out of the airport, if you have any inconvenience during your trip, you can press the ‘Anywhere’ tab to ask for help.

3) In the ‘Select a language’ section, select a foreign language you want to interpret! It can interpret as many as 20 languages from English to Swahili

4) If you press the phone or the Wi-Fi button on the bottom, you will be connected directly to the special volunteer at Incheon Airport through hotline. It would be more convenient to communicate through speaker phone, right? Since they are volunteers who take their time to interpret, you should practice basic manners!

For your information, you can use phone calls through Wi-Fi only by pressing the Wi-Fi button, so you can use it without any local Usim chip 🙂

Language Support Service at Incheon Airport to Fill bbb’s Blind Spot

In addition, Incheon Airport offers various services to break down language barriers. There is also a ‘Green-cap’ system that has been introduced since 2010 to create an environment where foreign travelers can comfortably pass customs and to guide customs complaints. The Green Cap Interpreter Desk supports English, Chinese, and Japanese, as well as languages of various countries such as Mongolia, the Philippines, Vietnam, Russia, Kazakhstan, and Kyrgyzstan.

Sometimes you might need simple help besides interpretation. There is also another way, using ‘Airstar’, a smart guide robot at Incheon Airport that provides information such as location of check-in counters, various amenities, and flight information at the airport. You could get simple help easily because it provides not only Korean, but also English, Chinese, and Japanese!

These were various services including bbb, which will make Incheon Airport without language barriers. Currently, Incheon Airport bbb service provides passenger interpretation and supports interpretation in all areas that require emergency measures, such as quarantine, quarantine, immigration and medical services, in order to actively deal with Corona 19.


Incheon Airport will keep on trying hard to resolve language inconveniences for both locals and foreigners, so please look forward to it.