Checkup Before Your Departure! COVID-19 Screening Center in Incheon Airport

Preparing for travel used to be full of excitement, but now passengers must take the utmost caution for safety. There are many things to note for your departure due to COVID-19. Some countries require arriving travelers to present a certificate of negative COVID-19 test result and other documentation for proof of health in addition to your passport.

But there is good news! Incheon Airport has set up a special place to alleviate your departure process and ensure your safety with its COVID-19 Screening Center, the first of its kind in airports nationwide.

Incheon Airport’s COVID-19 Screening Center, which begins operations starting December 31, offers one-stop services for passengers to easily and conveniently get tested for COVID-19 before departure and obtain a certificate of negative test result along with other documentation. Feel free to visit as the screening center complies strictly with COVID-19 guidelines for disease control and prevention!

Now, let’s delve into visiting the center and using its services.

One-stop services from COVID-19 testing to documentation!

Incheon Airport’s COVID-19 Screening Center provides services in 6 simple steps from reservation to medical certificate issuance.

You can make a reservation to get tested on our website a day prior. Those who want to receive same-day testing can schedule a test on the spot. While reservations must be made by the person getting tested, you can make a reservation on behalf of up to 3 people that are minors or elderly!

Wait! Don’t forget to bring your passport and ID when visiting the screening center.

When you visit the center, you will get two types of diagnostic tests: PCR* and antibody tests.

(1) PCR test

PCR test is globally considered the “gold standard,” and it is also used in screening clinics and hospitals in Korea. A cotton swab is inserted in your nose or throat to collect a sample, from which ribonucleic acid (RNA) is extracted and amplified to check whether two or more genes characterizing COVID-19 are positive.

(2) Antibody test

Antibody test is conducted with an intravenous blood draw since it determines the presence of antibodies in blood unlike other COVID-19 tests. A subject is considered to have immunity if antibodies are formed. It can also track whether you have been infected previously, so it can be used as a measure for herd immunity. It helps to establish more effective disease prevention and control measures.

Incheon Airport’s COVID-19 Screening Center is operated together with Inha Univ. Hospital, which has accumulated professional experience and competent skills from its operations of Airport Medical Center in Incheon Airport.

However, COVID-19 tests are intended to check the health status of people departing for other countries. So, please note that it may differ from typical tests designed for people with COVID-19 symptoms or those who have come in contact with COVID-19 patients.

Test results are sent via SMS text messages, and you can receive a medical certificate by visiting the COVID-19 Screening Center.

How much does the test cost?

You may be wondering about how much it costs. Fees are categorized by medical consultation fees, test fees, and health certificate fees. Medical consultation fees and PCR test fees differ depending on whether you are a Korean national or non-Korean. Medical consultation fees also vary depending on whether it is a weekday or weekend. Make sure to check for the exact fees before scheduling a test.

While test fees may be subject to change, PCR test costs KRW 80,000 and antibody test costs KRW 50,000 based on fee-for-service. Also, please note that a copy of a health condition report form will incur additional cost!

When can I check my test result?

Bear in mind, screening results are not instantaneous. We advise that you contact the COVID-19 Screening Center and check in advance how long it will take to get the result for each test before you depart since the result waiting time varies depending on the test!

While antibody test results take about an hour, it takes at least 7 hours for PCR test results to be ready.

Only those who receive a PCR test between 9 AM to 10 AM can receive the results by 5 PM or later on the same day. It’d be best to receive a test in the morning for those who have to depart on the same day!

The results of any PCR test taken after 10 AM are provided at 9 AM or later on the next day. So, keep this mind for your itinerary!

*You can only schedule a test on the spot by 5:30 PM. Please note that no test can be scheduled after that deadline.


Where is the COVID-19 Screening Center located?

Incheon Airport is establishing an outstanding disease prevention and control system in the frontline of COVID-19. The COVID-19 Screening Center is expected to establish a safer environment to use the airport and improve user convenience.

Furthermore, Incheon Airport’s COVID-19 Screening Center will also play an important role in a special immigration procedure implemented by the government to restore flight demand. It will become one of the pillars in airport disease control infrastructure to review new immigration polices like travel bubble, which alleviates immigration requirements, such as 2-week self-quarantine for travelers for preventing COVID-19.

Safety is our number one priority! We will work harder to make Incheon Airport safe!

Which Would You Pick as the Best Airport?

Every year, we can see the world’s best airport announced on the news. Who judges and under what criteria? Generally, flight service consulting companies rank airports through various polls and surveys. A major consulting company of such is Skytrax.

Skytrax is a UK-based consultancy that specializes in airport and airline reviews. The company awards in 20 categories every year, based on online surveys about key services of airports, such as check-in, arrival, transit, and shopping, targeting travelers from around the world.

Then, what is the rank for Incheon Airport, the main gate of the Republic of Korea, that has been summed up by Skytrax? Incheon Airport took first place in the categories of terminal and transit airport at the 2020 World Airport Awards held by Skytrax in May this year. It was awarded the World’s Best Airport Terminal and the World’s Best Transit Airport. In particular, Terminal 2 of Incheon Airport was acknowledged as the best airport terminal in the world within three years after its opening in January 2018!

World's top ranking! What’s the secret to Incheon Airport’s excellence?

The secret to Incheon Airport’s becoming the world’s top airport is its introduction of convenient, smart technologies and the culture & arts service that showcase the beauty of Korea.

Unlike other airports, Incheon Airport shows strong IT power from the boarding process. You can use various convenient smart technologies, from Smart Check-in Zone where you can check-in and bag drop by yourself to AI chatbot services where you can easily find the answers to your curiosities. Additionally, there are AIRSTAR guide robots around the airport to help travelers with cutting-edge ICT technologies including autonomous driving and voice recognition.

As the main airport of the Republic of Korea, Incheon Airport is not simply a gate of transportation, but it also gives unique impressions and a pleasant experience to domestic and foreign travelers. In it, there are large-scale artworks of domestic and foreign artists installed and the access road to the airport is like a gallery where artworks are displayed as well. Additionally, you can enjoy traditional cultural performances that may make the audience touched and excited, such as “Walk of the Royal Family,” and “Changing of the Guards Ceremony.”

Incheon Airport was not only awarded the World’s Best Airport Terminal but also the World’s Best Transit Airport two years in a row. It was praised as it provides tailormade transit programs, including a convenient and rapid transit process, various transit convenience facilities, and a multi-language transit information service.

Voters’ pick for the Best Airport in the World!

Skytrax is selecting the world’s best airport at the end of 2020 again through the vote of travelers from around the world. What airport would be the world’s top airport this time?

It is said that there is an airport that has become a role model for other airports around the world in preemptive response to COVID-19 and disinfection as it is ranked first place in Airport Service Quality (ASQ) 13 years in a row 😊 You know which airport it is. We hope there will be another good score for the clean and clear Incheon Airport this time again. Thank you for your support!

Travel Bubble and Survey on Intent to Travel

One of the difficulties that came along with the prolonged situation of the COVID-19 outbreak is international travel. Taking a good rest in somewhere different or experiencing a new culture is not as easy as it used to be. Now, when disease control is most important than ever, a mandatory quarantine period for entering a country is very common.

In this time of COVID-19, “travel bubble” has been suggested as the most plausible alternative for traveling abroad. Today, we will find out what the travel bubble is and what meaning there is to it. We will also go through the items and details of the survey on intent to travel conducted at Incheon Airport!

What is a “travel bubble”?

A travel bubble is one of the greatest points of interest that global airlines and the travel industry are considering with prolonged COVID-19. Travel bubble refers to an agreement among countries with verified ability of disease control allowing their residents with negative COVID-19 test results to travel back and forth between the countries with no separate quarantine period.

This is a newly invented word after the COVID-19 outbreak. It means to say that countries with outstanding disease control abilities are inside a safe bubble. The bubble forms a safety shield blocking external risk factors, while enabling free travel inside! It is also called an air bridge or travel corridor in a sense that it connects certain travel destinations.

The first countries that made the travel bubble agreement are Latvia, Lithuania, and Estonia. Indonesia and the United Arab Emirates (UAE) also established a limited travel bubble facilitating official business trips with no quarantine period upon arrival.

More and more countries are also implementing the travel bubble agreement. On October 16, Australia and New Zealand signed the agreement followed by Hong Kong and Singapore. Hong Kong, in particular, is considering forming a travel bubble with 11 countries, including South Korea, Thailand, Australia, New Zealand, Malaysia, Vietnam, France, Switzerland, Germany, and Singapore.

South Korea, which is also eligible for the agreement, is considering partnering with Asian countries. The Korean government is currently discussing the matter with Hong Kong, China, Taiwan, Vietnam, and Singapore. The recent peak in the COVID-19 trend may delay the implementation, but it surely is relieving news for the airline and travel industry which have been greatly hit by the pandemic.

So, what meaning does it have to Korea to actively form travel bubbles?

First of all, forming travel bubbles will be most advantageous for increasing profits of airlines. Since travelers will not be required a mandatory period of quarantine, more people will be flying for travel and business purposes. It will be a good opportunity for most travel industries, which have been greatly suffering from the prolonged COVID-19 situation.

Stabilizing the trend of confirmed patients through disease control is essential to form a travel bubble, as the agreement is among countries with less COVID-19 impact and low confirmation trends. This matter was raised several times at the National Assembly inspection of government offices in October. Maintaining the agreement also requires a high level of COVID-19 response from all travel bubble partners.

Of course, a thorough preliminary inspection is needed for a travel bubble that really works. In this regard, Incheon Airport conducted a survey on the impact of travel bubbles to the intent of traveling abroad. Let’s take a closer look.

Survey on intent to travel after forming travel bubbles

Last September, Incheon Airport’s Airport Industry Technology Research Institute (AITRI) revealed the results of a survey on the intent to travel responded by 600 locals of over 18 years of age and 400 foreigners from Vietnam and China. The objective was to find out the impact of the travel agreement on international flights, as well as determining which air route should have the greatest number of passengers. Incheon Airport announced that it will make strong efforts to form travel agreements, starting with this survey.

The items of the questionnaire conducted by AITRI was formed in five categories. Let’s go through them one by one.

The first question is on the awareness on travel bubbles. About 30% of Koreans were aware of this system, while 66% of non-Koreans had already known about it. This implies that the travel bubble should be more actively promoted in Korea to establish more travel bubbles.

The second item is on the intent to travel before and after the forming of travel bubbles. 11.2% of Koreans responded that they have the intent to travel before the forming of travel bubbles, while 52.8% of them responded that they do after the implementation. As for non-Koreans, 20.8% and 72.2% responded the same, respectively, showing a significant increase after the forming of the system. This must mean that more people would travel after the implementation of the travel bubble.

Then, why did respondents wish to travel after forming travel bubbles? The greatest result turned out to be because they believe there will be no risk of COVID-19 transmission. Wishing to explore a new travel destination was also answered by a lot of respondents. However, the reason others still chose not to travel even after forming travel bubbles turned out to be concerns of COVID-19 transmission, so there must be a lot of endeavor in securing safety even after the forming of travel bubbles.

Then, which countries did the respondents prefer to travel? Most responded Southeast Asia, making up 20.3% of Korean respondents. Most non-Koreans chose Korea (34.2%) followed by Japan (23.4%) and Southeast Asia (7.9%), showing a preference for Asian countries.

Many Koreans responded they wish to see natural scenic areas and visit historic sites (52.8%) as their purpose of travel. As for non-Koreans, exploring food (34.6%) was the most popular purpose.

Today, we found out what travel bubble is and the intent to travel after the implementation of travel bubbles. Should the system be put into action, it is expected to give positive impact on the travel industry as well as the leisure activities of people.

Incheon Airport is striving for the travel bubble agreement, stage by stage, with hopes to reoperate the international air routes. We hope this persistent endeavor will make a substantial result. Until then, Incheon Airport will focus on disease control and prevention for safe travel in this time of COVID-19!

Incheon Airport wins Grand Prize for Sustainable Management

On October 27, Incheon Airport was awarded Grand Prize for Sustainable Management at the 2020 Global Standard Management Awards!

It is quite meaningful that it was recognized as a leader in sustainable management despite difficult circumstances due to COVID-19. How did Incheon Airport win this award? Let’s find out!

What award did Incheon Airport win?

The Global Standard Management Awards, sponsored by the Ministry of Trade, Industry and Energy and hosted by Korea Management Registrar (KMR), selects outperforming Korean companies in 12 management categories, including Sustainable Management and Innovative Management.

Grand Prize in Sustainable Management, which was awarded to Incheon Airport, is given to a company or organization that establishes and practices balanced management strategies between economy, environment, and society and achieves sustainable growth.

In this category, Incheon Airport won Grand Prize for Best Report with its sustainability report, which can serve as an example for good quality and effective communication.

Aren’t you wondering what report it is? It is Incheon Airport’s social value report Connecting with Incheon Airport and People.

Taking 1st place with Incheon Airport’s CSR Report, [ With, the Initiatives for Our better ]

Incheon Airport has been publishing its sustainability report since 2007 to share Incheon Airport’s sustainable management activities and performance.

Starting in 2018, Incheon Airport retitled its sustainability report as corporate social responsibility report, clearly showing Incheon Airport’s commitment to social values and its corporate social responsibility (CSR).

In this award ceremony, Incheon Airport’s CSR Report, [With, The Initiatives for Our Better Future] scored the highest in importance, understandability, and reliability, claiming 1st place among other 89 candidates.

In particular, it was highly evaluated for reflecting compliance with 21 standards required at the advanced level of the UN Global Compact, one of the international sustainable management reporting guidelines, and being easy-to-understand for readers!

It is significant since the social value and sustainable management which Incheon Airport is seeking are recognized in accordance with global standards!

The airport industry grows or declines depending on how an airport is operated, since it is closely connected with passengers, partners, and local communities due to the nature of business. This is why an airport operator establishes the foundation for co-existence and develops activities such as shared growth and social contributions is important in not only creating social value but also ensuring business sustainability.

Incheon Airport is creating various social values from jobs to shared growth with partners, human right issues, and local economies. In all of its management activities, the airport is working hard to deliver not only economic performance but also social performance contributing to the public, and this report is a product of its efforts.

It is also worth noting that the airport pursues active communication with readers. Incheon Airport’s CSR Report was prepared as a web report for the first time by any public corporation and is actively receiving feedback through an online reader feedback channel. You can see Incheon Airport’s efforts to not only create social value but also share and communicate its outcomes, right? 😊

Incheon Airport will continue to take the lead for a world where everyone is happy together. If you want to know more about Incheon Airport, which is creating social value through constant innovation and transparent communication, click to read Incheon Airport’s CSR Report!

K-airport disease prevention impresses Indonesia

Who are the world’s hottest artists? They’re BTS from Korea, who recently topped the Billboard Hot 100 chart. Apart from K-pop sweeping across the world, the Hallyu (Korean Wave) is also coming in other area. That is K-disease prevention, which is gaining attention as a new alternative in the COVID-19 crisis. Incheon Airport, which is the gateway to Korea and the front line of disease prevention, plays a key role in K-disease prevention. Incheon Airport boasts of robust K-airport disease prevention, which has recently knocked the door of Indonesia.

On September 10, Incheon Airport and Bali Airport conducted an online agreement on COVID-19 Safe Corridor Consulting Agreement with PT Angkasa Pura 1 (“AP1”) of Indonesia. Under this Agreement, Incheon Airport is planning to provide K-airport disease prevention knowhow to Bali Airport in Indonesia. Since Bali Airport is the gateway to Bali, the airport is crowded by foreign tourists around the year, and its collaboration with Incheon Airport is gaining more attention from the people.

In particular, the said consulting will be provided for free on humanitarian grounds to overcome COVID-19. Then, let me tell you the secrets for K-airport disease prevention performed by Incheon Airport, which has impressed even Indonesia!

Secret #1: Smart disease prevention system

The first secret to prevent COVID-19 is Incheon Airport’s smart disease prevention. Smart disease prevention refers to a disease prevention system based on 4th Industrial Revolution technologies such as artificial intelligence (AI) and robots. Incheon Airport introduced robots and kiosks equipped with fever check technology on the Departure Areas (3F) of Terminals 1 and 2. They are regarded as effective “contactless” disease prevention services.

Furthermore, in the second half of the year, Incheon Airport is planning to unveil autonomous driving robots which can detect whether passengers are wearing masks. The airport will actively strive to expand smart disease prevention services, so isn’t it safe to say there is a lot more to expect from the future of K-airport disease prevention, which will get smarter?

Secret #2: Preemptive operation of emergency operations system

From the early days of COVID-19, Incheon Airport introduced the emergency operations system to quickly overcome the crisis in the airport industry.

While building the world’s finest disease prevention system by introducing smart disease prevention services as mentioned above, Incheon Airport has built the foundation to support the airport ecosystem by providing rent reductions or exemptions to commercial stores and related companies, which were experiencing times of trouble due decline in passenger traffic.

Incheon Airport, which is living up to its social responsibilities in this global health crisis, is highly evaluated as an example of K-airport disease prevention.

Secret #3: Reinforced systematic sanitation

Systematic sanitation system is also one of the know-hows of Incheon Airport. The airport introduced a three-step fever check for departing passengers (Terminal → Departure Area → Boarding gates), preemptively creating a disease prevention chain across the whole departing process.

After the US Ambassador Harry B. Harris to South Korea saw this three-step fever check, he praised that Korea’s preventive measures are worth becoming an international template.

It is not just for departing passengers. Passengers entering Korea from COVID-19 infected regions must pass through a designated area, and their aircraft is assigned to a designated apron. Any passenger with symptoms such as fever are separated from others upon arrival and undergoes different procedures. Currently, there are 70,000 workers in Incheon Airport, and no one has been infected yet! Amazing!

Such disease prevention systems were recognized globally, until Incheon Airport finally earned the Airport Health Accreditation from Airport Council International (ACI) for the first time as an airport in the Asia-Pacific region!

Starting with Bali Airport of Indonesia, Incheon Airport is planning to introduce K-airport disease prevention across the world. While exporting the K-airport disease prevention consulting package to the airports worldwide, Incheon Airport is also planning to actively use marketing campaigns to win large airport development project awards.

Look forward to Incheon Airport’s reassured K-airport disease prevention, which will sweep the world just like BTS!