Posted by As we are anticipating travel demand to rebound, Incheon Airport is introducing a new smart service to enhance passenger convenience. We want to introduce the latest member to join AirStar, AirRide, and AirPorter on our smart robot team!
Meet AirDilly, a delivery robot that moves about Incheon Airport! Through AirDilly ๐ฏ, passengers don’t have to walk long distances or wait in line to get to the cafe! Let’s find out what kind of robot AirDilly is ๐ and how it can be used!
The Delivery Robot That Will Get You Food & Drinks, AirDilly
Starting on July 18th, Incheon Airport โ introduced a new service; an autonomous delivery robot named AirDilly that delivers food and beverages throughout Passenger Terminal 1. It was developed by LG Electronics and Woowa Brothers, which is the company that runs Korea’s number one delivery company, Baemin.
AirDilly operates from 9 a.m. to 5 p.m. It delivers food and beverages from cafes and bakeries all the way to the furthest gate of Passenger Terminal 1, which is 250 meters away! Air Dilly boasts a cute exterior design which has it holding two baskets that can carry up to 17 kilograms in deliveries.๐ฏ
AirDilly has gone through many preparation stages to serve the passengers, so let us tell you how you can make use of this robot!
Fast & Convenient! The Lowdown on How to Use AirDilly
Now that you know what AirDilly is, you may be wondering how you can use AirDillyโs services! First, check for a QR code on the tables in the seated waiting area of the duty-free zone. Simply scan the QR code where you are at and you can order and pay for food and drinks from restaurants, through the BaeMin app! Note that even if you donโt have the BaeMin app, you can just visit the BaeMin website to order and pay by credit card. The website can also be viewed in English, making it easy to access for everyone!
When an order is placed, AirDilly automatically moves from the charging station to the restaurant. Once the restaurant staff places the prepared food in AirDillyโs baskets, it makes its way to your seat. All you have to do is take the food and drinks that AirDilly brings to you! It’s so simple! ๐
Need to make a trip to the bathroom or step away from your seat? Donโt worry because AirDilly will wait for you for five minutes. ๐ When AirDilly arrives with your food, take your order out of the basket and press the button on AirDillyโs screen to return it to the charging station. AirDilly is so easy to use from start to finish! If you are planning to visit Incheon Airport โ, please give it a try! ๐
So what do you think about Incheon Airport’s newest addition to the Smart Robot Family, AirDilly? ๐ We are working on expanding AirDilly services to make robot deliveries available all throughout the airport!
Incheon Airport is striving to create a more efficient and fun experience for passengers by introducing advanced smart services. Please continue to show lots of interest and support for Incheon Airport! โบ